Assistant Manager – Product Development

NCBA Group is a financial services group operating in Kenya, primarily in banking and financial services.

Responsible for supporting the development, enhancement, approval and performance monitoring of insurance products to ensure the portfolio remains customer-led, commercially viable, compliant and aligned to business strategy.

1. Coordinate end-to-end product development and enhancement.
2. Conduct market, customer and competitor analysis.
3. Develop product concepts, business cases and implementation plans.
4. Coordinate pricing, policy wording, documentation and launch readiness.
5. Support testing, post-launch reviews, performance reporting and product governance.
6. Maintain product registers, approvals and regulatory documentation.
7. Coordinate regulatory filings and internal approvals.
8. Ensure compliance with IRA requirements, policies and governance standards.
9. Maintain audit-ready records and monitor regulatory changes.
10. Promote customer-centric product design and Treating Customers Fairly principles.
11. Gather customer and distributor feedback.
12. Collaborate across functions to improve products and service delivery.
13. Complete required learning hours and development programmes.

1. Bachelor’s degree in Business, Insurance, Actuarial Science, Statistics, Finance, Marketing or related field.
2. Actuarial qualification in progress required.
3. Insurance qualification (AIIK/ACII or equivalent) is an added advantage.
4. Minimum 5 years’ experience in product development, underwriting, product management, business development or related insurance roles.
5. Customer Focus
6. Product & Commercial Acumen
7. Analytical Thinking
8. Planning & Execution
9. Stakeholder Management
10. Governance & Compliance
11. Communication
12. Innovation & Continuous Improvement.