Supply Chain Manager

Royal Mabati Factory Limited is a manufacturing company based in Nairobi, Kenya, founded in 2005.

This role involves managing end-to-end supply chain processes, optimizing operational performance, and ensuring timely and cost-effective fulfillment of customer demand. The incumbent will play a critical role in streamlining logistics, procurement, inventory management, and distribution activities to ensure seamless and efficient operations.

1. Oversee and ensure the smooth running of supply chain operations, including inventory management, warehousing, order fulfillment, and distribution.
2. Develop, implement, and maintain standard operating procedures (SOPs) and safety protocols.
3. Optimize warehouse layout, storage systems, and material handling processes to maximize space utilization and operational efficiency.
4. Manage the end-to-end supply chain cycle, from procurement to final delivery, in alignment with organizational objectives.
5. Build and maintain strong supplier relationships, including negotiating contracts to secure cost-effective and reliable services.
6. Monitor inventory levels and collaborate with procurement teams to maintain optimal stock levels while minimizing holding costs.
7. Lead, supervise, and develop supply chain staff, fostering a culture of teamwork, accountability, and safety compliance.
8. Conduct performance evaluations, identify training needs, and implement development programs to enhance team productivity.
9. Promote a positive work environment and address employee relations matters promptly and professionally.
10. Ensure compliance with all health, safety, environmental, and regulatory requirements, as well as company policies.
11. Oversee quality control processes for inbound and outbound goods to maintain required standards.
12. Drive continuous improvement initiatives and implement corrective actions to enhance operational performance.
13. Develop and manage budgets for supply chain operations, ensuring cost control and efficiency.
14. Prepare and present regular operational and performance reports, highlighting key metrics and improvement areas.
15. Analyze financial and operational data to support decision-making and optimize cost-effectiveness.
16. Ensure timely and accurate order fulfillment to meet customer expectations and service level agreements (SLAs).
17. Address customer concerns effectively and implement feedback to improve service delivery.
18. Maintain strong relationships with key customers, suppliers, and stakeholders.
19. Oversee fleet operations, including tracking, scheduling, servicing, and compliance with safety standards.
20. Plan and manage the acquisition, maintenance, utilization, and disposal of company vehicles.
21. Supervise drivers, including recruitment, training, performance management, and enforcement of company policies and road safety regulations.

1. Bachelor of business administration, supply chain management or any related field
2. CIPS (Chartered Institute of Procurement & Supply) – Level 4–6
3. Training in Warehouse Management, Inventory Control, or Fleet/Transport Management
4. Certificate in ERP systems, SAP, Oracle, or Stock Management Software
5. 3–5+ years experience in supply chain, logistics, depot operations, or inventory management
6. Excellent organizational and multitasking abilities.
7. Strong analytical and problem-solving skills.
8. Effective communication and interpersonal skills.
9. High attention to operational and inventory details.