Premium Opportunities
Showing 43 high-tier roles
Customer Experience Assistant
Kenya Orient Insurance Limited
The Customer Experience Assistant will be responsible for managing customer interactions across various touchpoints, including calls, emails, and walk...
Head, Service Excellence
NCBA Bank Kenya Plc
To lead NCBA Group’s enterprise Service Excellence function as the strategic authority for customer experience governance, service quality assurance,...
Debt Collection Call Center Manager
MOGO Auto Limited
This role involves managing all early and middle debt collection activities within a call center environment, overseeing a large team of agents and te...
Assistant Customer Experience Officer
Higher Education Loans Board (HELB)
The job holder will be responsible for ensuring effective delivery of quality customer service to walk-in customers at Huduma Centres, email and telep...
Principal Customer Experience Officer, Digital and Creative Services
Higher Education Loans Board (HELB)
The job holder will be responsible for formulating artistic concepts, designing business branding material, managing events, tracking productivity, de...
Manager – Client Services
Majid Al Futtaim
The Manager – Client services is responsible for managing brand and agency relationships, driving media revenue through growth and ensuring delivery o...
Branch Customer Service Officer
Old Mutual Kenya
The Customer Service Officer is responsible for delivering exceptional front-line service to Retail Life and Pensions customers by responding to inqui...
Customer Service Manager (Chinese Clients)
Standard Chartered Bank Kenya Limited
As a Customer Service Manager at Standard Chartered, you will play a vital role in delivering exceptional client service within our Business Clients s...
Customer Experience Coordinator
AIC Kijabe Hospital
Customer Experience Coordinator
Contact Centre Officer
I&M Bank Kenya Limited
Contact Centre is the Bank’s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role i...