Premium Opportunities

Showing 43 high-tier roles

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Customer Experience Assistant

Kenya Orient Insurance Limited

Nairobi Full-time

The Customer Experience Assistant will be responsible for managing customer interactions across various touchpoints, including calls, emails, and walk...

Posted 1 week ago Deadline: 13 Oct 2026
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Head, Service Excellence

NCBA Bank Kenya Plc

Nairobi Full-time

To lead NCBA Group’s enterprise Service Excellence function as the strategic authority for customer experience governance, service quality assurance,...

Posted 1 week ago Deadline: 13 Oct 2026
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Debt Collection Call Center Manager

MOGO Auto Limited

Kenya Full-time Salary: Confidential

This role involves managing all early and middle debt collection activities within a call center environment, overseeing a large team of agents and te...

Posted 2 weeks ago
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Assistant Customer Experience Officer

Higher Education Loans Board (HELB)

Nairobi Contract

The job holder will be responsible for ensuring effective delivery of quality customer service to walk-in customers at Huduma Centres, email and telep...

Posted 2 weeks ago Deadline: 01 Sep 2026
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Principal Customer Experience Officer, Digital and Creative Services

Higher Education Loans Board (HELB)

Nairobi Full-time

The job holder will be responsible for formulating artistic concepts, designing business branding material, managing events, tracking productivity, de...

Posted 2 weeks ago Deadline: 01 Sep 2026
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Manager – Client Services

Majid Al Futtaim

Nairobi Full-time

The Manager – Client services is responsible for managing brand and agency relationships, driving media revenue through growth and ensuring delivery o...

Posted 2 weeks ago Deadline: 11 Oct 2026
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Branch Customer Service Officer

Old Mutual Kenya

Nairobi Full-time

The Customer Service Officer is responsible for delivering exceptional front-line service to Retail Life and Pensions customers by responding to inqui...

Posted 2 weeks ago Deadline: 10 Oct 2026
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Customer Service Manager (Chinese Clients)

Standard Chartered Bank Kenya Limited

Nairobi Full-time

As a Customer Service Manager at Standard Chartered, you will play a vital role in delivering exceptional client service within our Business Clients s...

Posted 2 weeks ago Deadline: 09 Oct 2026
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Customer Experience Coordinator

AIC Kijabe Hospital

Nairobi Full-time

Customer Experience Coordinator

Posted 2 weeks ago Deadline: 07 Oct 2026
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Contact Centre Officer

I&M Bank Kenya Limited

Nairobi Full-time

Contact Centre is the Bank’s point of contact for handling Inbound and Outbound Calls, Emails and Social Media engagements. The purpose of this role i...

Posted 2 weeks ago Deadline: 06 Oct 2026
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