K
Kilishop Manager
Kilimall Kenya
Full-time
Retail, Fashion & FMCG
Supply Chain & Procurement
Mid Level
Salary: Open / Negotiable
Posted 2 hours ago
Deadline: Oct 18, 2026About the Company
Kilimall Kenya is an e-commerce platform founded in 2014, operating in Nairobi, Kenya, focusing on retail and supermarket goods.
Job Description
Kilishop Manager
Key Responsibilities
- Recruit and onboard KiliShop agents
- Expand pickup station network
- Ensure partner compliance and engagement
- Monitor order delivery performance
- Manage aftersales and customer collections
- Validate commissions and partner payments
- Improve operational efficiency and customer satisfaction
- Lead regional operations teams
- Track team performance and KPIs
- Prepare reports and resolve escalations
Requirements
- Bachelor’s degree in Business, Logistics, Supply Chain, Operations, or related field
- 2+ years in logistics, e-commerce, or last-mile operations
- 2+ years in a leadership/management role
- Experience in business development and operations management
- Experience with pickup stations, agent networks, or courier operations is an advantage
- SOP development and process improvement
- Performance and KPI management
- Strong Excel, reporting, and data analysis skills
Important Safety Tips
- Do not make any payment to any job request or recruiter.
- Be cautious of fraudulent job adverts and scams.
- If you suspect this listing is not genuine, please report it immediately.
How to Apply
Job Details
- Function
- Supply Chain & Procurement
- Industry
- Retail, Fashion & FMCG
- Type
- Full-time
- Experience
- Mid Level
- Salary
- Open
- Posted
- Aug 19, 2026
- Views
- 5
- Deadline
- Oct 18, 2026