Salesperson Service Business Hunter

The successful candidate will join a team focused on developing service contract sales strategies and sharing best practices. This role involves building and growing customer relationships within an assigned area, strengthening KONE's market position, and identifying new sales opportunities beyond existing clients. Key aspects include managing requests for quotes (RFQs), meeting sales targets for leads, orders, and contracts while adhering to pricing guidelines, and ensuring KONE's solutions align with customer needs. The position also requires setting prices and discounts, verifying contract accuracy, tracking all sales activities, maintaining accurate CRM reports, gathering market intelligence, assisting the finance department with payment collection, and executing a personal sales plan.

1. Build and expand customer relationships within the assigned territory.
2. Enhance KONE's market presence and customer standing.
3. Collaborate with the KONE sales team by sharing leads and sales opportunities.
4. Ensure customer satisfaction and work with the team to resolve complaints.
5. Maintain updated customer and contact information.
6. Identify and pursue new sales opportunities outside the existing customer base.
7. Manage requests for quotations (RFQs).
8. Achieve sales objectives for leads, orders, and contracts, while meeting pricing targets.
9. Verify that KONE's solutions effectively address customer requirements.
10. Determine prices and discounts using approved tools and within set limits.
11. Confirm that contracts accurately reflect negotiation outcomes.
12. Monitor all sales activities, tasks, and customer visits within the sales funnel.
13. Ensure CRM reports are accurate and submitted on time.
14. Gather information on market trends and competitor activities.
15. Support the finance department with payment collection efforts.
16. Implement and follow through on the personal sales plan.

1. Hold a degree or higher diploma in Electrical, Mechanical Engineering, or a Business-Related Course.
2. Possess a minimum of 2 to 5 years of technical experience, preferably in the elevator/escalator industry.
3. Alternatively, have a minimum of 2 to 5 years of technical experience in construction, building materials, or a customer-facing industry.
4. Familiarity with solution-selling methodologies.
5. Experience in selling complex technology solutions.
6. Be highly motivated, goal-oriented, diligent, organized, and a self-starter with a strong focus on high-level customer service.
7. Demonstrate a passion for sales with a proven track record and strong customer focus.
8. Fluency in English is essential.
9. Possess a valid driver’s license.
10. Willingness to travel within Kenya approximately 30% of the time.