Supply Chain Manager

The Supply Chain Manager will lead and coordinate the project's supply chain operations, ensuring efficient, compliant, and accountable movement of goods. This involves overseeing the entire commodity management process, from import and customs clearance at the Port of Mombasa, through inland transportation and warehousing, to final delivery at distribution points, while maintaining strict traceability and controls to prevent loss, damage, or diversion. The role requires close collaboration with various internal teams such as DCoP – Operations, Logistics & Compliance Monitoring, project management, Field Operations, MEAL, Compliance, Security, Finance, Procurement, and partner organizations. The manager will also coordinate with World Vision Kenya for Turkana commodity operations and Marsabit implementation teams, ensuring adherence to CRS and donor requirements.

1. Lead and regularly update the project's supply chain and logistics plan in line with approved schedules and distribution needs.
2. Maintain end-to-end pipeline visibility from shipment to receipt, storage, dispatch, and final delivery, translating caseloads and distribution calendars into supply chain requirements.
3. Monitor commodity availability, storage capacity, and transport needs, forecasting constraints, developing contingencies, and providing regular updates to project leadership.
4. Coordinate commodity receipt through the Port of Mombasa, including arrival monitoring, local documentation, and service provider readiness.
5. Manage clearing and forwarding agents, surveyors, transporters, warehouse providers, and relevant authorities to ensure timely clearance and import compliance.
6. Ensure proper container stripping, tallying, inspection, and documentation, promptly reporting any discrepancies.
7. Minimize port and transit storage time and costs through effective planning.
8. Oversee inland transportation from Mombasa to primary warehouses and FDPs, coordinating procurement and performance of logistics providers.
9. Ensure transport providers meet vehicle, driver, security, and accountability requirements, monitoring movements and coordinating security risks.
10. Identify and assess secure overnight staging locations for trucks serving hard-to-reach FDPs.
11. Plan for seasonal access constraints, road conditions, and contingency routes.
12. Manage project-supported storage facilities, ensuring structural integrity, safety, security, food quality, and commodity management standards are met.
13. Maintain accurate warehouse documentation, conduct cycle and physical counts, and perform inspections.
14. Implement integrated pest management across all storage facilities.
15. Manage compromised commodities under approved procedures and maintain fire prevention, emergency response, and access controls.
16. Coordinate with project management, field operations, partners, MEAL, and Compliance to ensure safe and timely commodity delivery to FDPs.
17. Ensure distribution plans align with dispatch authorizations and are responsive to security and climatic risks.
18. Synchronize deliveries with distributions to avoid routine FDP storage.
19. Maintain clear delivery handover/reconciliation and escalate discrepancies immediately.
20. Provide supply chain coordination and technical support to partners, especially World Vision Kenya.
21. Conduct routine partner supply chain performance reviews and strengthen partner capacity.
22. Maintain clear distinctions between partner responsibilities, CRS oversight, and independent monitoring.
23. Implement preventive and operational controls, ensuring traceability and custody documentation to prevent loss or diversion.
24. Identify supply chain risks, contribute to risk register reviews, and implement corrective actions, escalating serious misconduct.
25. Collaborate with Compliance Agents, MEAL, and Security on risk-based monitoring.
26. Ensure timely and accurate supply chain data and reporting, integrating commodity information into management systems.
27. Use data to identify bottlenecks and accountability concerns, ensuring auditability.
28. Contribute to forecasting and managing transportation, storage, and handling budgets, monitoring expenditures and recommending actions.
29. Monitor contractor/supplier performance and coordinate with Finance and Procurement on contract issues.
30. Supervise designated supply chain staff, setting expectations, coaching, and managing performance.
31. Maintain effective relationships with government authorities, port/customs actors, and other stakeholders.
32. Coordinate with various internal departments and partners, escalating strategic decisions to appropriate leadership.

1. Strong knowledge of supply chain planning, commodity logistics, transportation, warehousing, inventory control, accountability, traceability, and loss prevention.
2. Understanding of donor requirements for humanitarian supply chains and Kenyan import/export/customs processes.
3. Proficiency in contract, supplier, and transporter performance management, logistics risk management, and business continuity.
4. Strong analytical and problem-solving skills with pipeline, inventory, transport, and cost data.
5. Excellent planning, coordination, prioritization, time management, staff management, capacity strengthening, and cross-functional interpersonal skills.
6. High standards of integrity, stewardship, transparency, accountability, and sound judgment.
7. Proficiency in Microsoft Office and relevant ERP, inventory, supply chain, and information management systems.
8. Minimum of 2 years of relevant experience.
9. Bachelor's Degree qualification.