Unit Manager

Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries.

The Unit Manager is responsible for overseeing a sales unit, primarily focusing on the recruitment and retention of sales agents to meet insurance sales revenue targets. This contractual position reports directly to the Branch or Sales Manager. The role involves delivering business plan targets, including revenue, persistency, and business mix, and effectively monitoring and evaluating agents within their units. The manager will also set relevant plans and daily activity schedules for the unit, ensure agents have necessary support systems to achieve their budgets, and implement training programs for skill development. Additionally, the role includes opening new markets, advising the business on market opportunities and threats, enforcing performance management processes, and upholding the brand image while ensuring compliance with all internal and external regulations.

1. Achieve business plan targets for revenue, persistency, and business mix.
2. Recruit and retain sales agents.
3. Effectively monitor and evaluate agents within their units.
4. Develop and implement relevant plans and daily activity schedules for the unit.
5. Ensure agents receive necessary support systems to meet their budgets.
6. Implement training programs to enhance agent skills and competence.
7. Identify and open new market opportunities.
8. Provide business insights on market opportunities and threats.
9. Enforce performance management processes as defined by the business.
10. Maintain the company's brand image and ensure adherence to all internal and external regulations.

1. Excellent communication skills.
2. Strong negotiation abilities.
3. Empathetic listening skills.
4. Ability to plan and organize meetings and activities for the unit.
5. Proven ability to build and foster team cohesion.
6. Demonstrated leadership capability and sales and marketing expertise.
7. Strong market intelligence and business development skills.
8. Conflict resolution abilities.
9. Effective time management skills.
10. Successful track record in sales within the financial services sector, teaching, or a related profession.
11. Demonstrable experience in insurance sales as an agent.
12. Knowledge of Kenyan insurance legislation.
13. Proficiency in Microsoft Office suite.
14. A degree or diploma in a business-related field.
15. At least 3 years of sales experience in the insurance or financial services sector.
16. 2 years of experience as a Unit or Agency Manager in insurance or the financial sector is an advantage.
17. Must possess a Certificate of Proficiency (COP).
18. Must hold a current IRA license.