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Customer Service Representative
Phungisa Kazi Consultants (Client)
Nairobi
Full-time
Retail, Fashion & FMCG
Customer Service & Support
Entry Level
Salary: Open / Negotiable
Posted 4 hours ago
Deadline: Jul 17, 2026About the Company
Phungisa Kazi Consultants is a recruitment consultancy hiring on behalf of a client based along Jogoo Road, Nairobi.
Job Description
The successful candidate will join a customer-facing team responsible for delivering exceptional service while supporting sales operations. The role combines customer interaction, cashiering, inventory support, and social media engagement.
This opportunity is ideal for a customer-focused professional with excellent communication skills and retail experience.
Key Responsibilities
- Deliver excellent customer service.
- Support sales activities.
- Operate POS systems and cashiering procedures.
- Manage customer engagement.
- Support inventory and stock-taking activities.
- Assist with social media platform management.
Requirements
- Minimum one (1) year of customer service experience (sales experience is an advantage).
- Diploma in Sales, Business or a related field.
- Familiarity with POS systems and cashiering procedures.
- Excellent communication and customer engagement skills.
- Experience managing social media platforms.
- Inventory or stock-taking experience is an added advantage.
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How to Apply
Job Details
- Function
- Customer Service & Support
- Industry
- Retail, Fashion & FMCG
- Type
- Full-time
- Location
- Nairobi
- Experience
- Entry Level
- Salary
- Open
- Posted
- Jul 08, 2026
- Views
- 43
- Deadline
- Jul 17, 2026