HR Officer – Medical Centres

Avenue Healthcare is a healthcare provider founded in 1976 in Nairobi, Kenya, dedicated to building the organization's human capital.

Responsible for the implementation of the Organization’s policies through systems and practices that contribute to building the organization’s human capital in line with Company goals.

1. Balance the manpower staffing levels (Permanent, Contract & Locum Staff) for the respective units in liaison with the Senior HR Business Partner
2. Be a first point of contact for staff queries on HR related issues and escalating this to the HR Business Partner when need arises.
3. To deputize with prior authorization by the HR Business Partner as a panel member in selection and recruitment interviews. Keep a record of interviewed candidates and their scores to ensure transparency of the process and for reverting to runners up if the situation so demands.
4. Maintain up to date contracts, licenses for all medical staff, including locum to ensure compliance and accurate data base.
5. In liaison with the Senior HR Business Partner, Provide support in the timely generation and consolidation of HR reports.
6. Maintain and update staff information on the database in HRMIS. Ensure that hard copy personnel files and soft copies are confidentially maintained and any disclosure subject to authorized approval.
7. In liaison with the Senior HR Business Partner, advice and support managers/supervisors on leave management.
8. In liaison with the Senior HR Business Partner, advice line managers and other employees on employment law and the organizations policies.
9. Assist staff to understand their job descriptions, functions, roles & responsibilities, how they fit into the overall organization structure and the criteria for performance evaluation, personal development, and growth.
10. In liaison with the Senior HR Business Partner, advising line managers and staff on handling of disciplinary issues.
11. In liaison with the Senior HR Business Partner and in consultation with the relevant line managers, ensure payroll data such as staff locum/external locum payment is accurate and timely for dissemination to the payroll department.
12. Responsible for monitoring employee confirmation dates and to proactively follow-up with the relevant managers to ensure conformity with the stipulated policy as may be in place.
13. Assist the Senior HR Business Partner with planning and organizing scheduled training programs.
14. Coordinate with line managers to ensure that new staff/locums are taken through the on-the-job orientation and facilitate scheduled induction programs.
15. Ensure that uniforms & name tags are issued on time per the standard schedule and that when staff exit, these are returned and accounted for
16. Support and coordinate performance cycle by ensuring timely compilation of documentation and reporting.
17. Ensure closure of all Internal Audit Issues per plan to achieve a score of = or > 95%
18. Ensure achievement of Quality Scores of = or > 75%
19. Liaise with the unit managers/branch managers to ensure that all staff annual licenses are processed & renewed in good time.
20. Ensure submission of Standardized Rotas and upload files by 7th of every month, Registration of new staff, coordination and submission of T&A reports
21. Time and Attendance.
22. Ensure monthly adherence to planned Rota
23. Ensure monthly time and attendance compliance rate of <80%
24. Registration of staff and their dependents on the HRMIS/MED
25. Assist the line managers in implementing and introducing employee engagement strategies that will contribute to teamwork and will enable a conducive working environment.
26. Carry out exit interviews and ensure that the exit process is done seamlessly.
27. Perform any other duty as assigned by the supervisor in line with the job description

1. Degree in HR or business-related field
2. Relevant HR certification is an added advantage
3. 3 years HR experience
4. Organizational awareness and detail-oriented
5. Strong interpersonal and communication skills, teamwork and reliability