Credit Control Manager

NCBA Bank Kenya Plc is a financial institution founded in 2019, operating in the Banking & Financial Services sector.

The role safeguards cash flow, supports company and regulatory compliance, enforces approved credit terms, and partners with underwriting, claims, finance, sales, intermediaries and legal/recovery partners to resolve disputes, improve collections discipline and reduce exposure to bad debts.

1. Lead the Credit Control function.
2. Ensure timely premium collection.
3. Effectively manage debtor ageing.
4. Accurately reconcile intermediary and client accounts.
5. Assess creditworthiness.
6. Proactively mitigate credit risk.
7. Safeguard cash flow.
8. Support company and regulatory compliance.
9. Enforce approved credit terms.
10. Partner with underwriting, claims, finance, sales, intermediaries and legal/recovery partners to resolve disputes, improve collections discipline and reduce exposure to bad debts.

1. Bachelor’s degree in Finance, Accounting, Business Administration, Commerce or a related field.
2. Professional qualification such as CPA(K), ACCA or equivalent credit/finance certification.
3. Membership in ICPAK, ACCA or another relevant professional body, where applicable, will be an added advantage.
4. Diploma or professional qualification in Insurance such as AIIK/CII or Certificate of Proficiency will be an added advantage.
5. Minimum of 7 years’ relevant experience in credit control, accounts receivable, collections or credit management, preferably within general insurance or another regulated financial services environment.
6. At least 3 years’ experience managing a credit control or receivables team, with exposure to broker/intermediary collections, debtor ageing, reconciliations, credit assessments, IFRS 9 provisioning, debt recovery and stakeholder escalations.