Z

CUSTOMER EXPERIENCE LEAD

Zyra HR

Full-time Customer Service & Support Mid Level
Salary: Open / Negotiable

Posted 10 hours ago

Job Description

CUSTOMER EXPERIENCE LEAD

Key Responsibilities

  1. Develop customer experience strategies
  2. Analyze customer feedback and complaints
  3. Improve customer satisfaction and loyalty
  4. Collaborate with cross-functional teams

Requirements

  1. Experience in Customer Experience, Customer Service or Operations
  2. Strong communication and stakeholder management skills
  3. Customer journey and service improvement experience

Important Safety Tips

  • Do not make any payment to any job request or recruiter.
  • Be cautious of fraudulent job adverts and scams.
  • If you suspect this listing is not genuine, please report it immediately.

How to Apply

Sign in to view application details

Sign In to Apply

No account? Register free

Job Details

Function
Customer Service & Support
Type
Full-time
Experience
Mid Level
Salary
Open
Posted
Jun 18, 2026
Views
31

Share This Job

Related Jobs

H

Human Resource Officer

Company

Nairobi Full-time

KES 35,000 – 35,000

View Job
Z

Customer Care Agent

Zuri Health

Kenya Full-time
View Job
P

Executive Assistant

PwC

Kenya Full-time
View Job
ATS CV Builder