Quality Assurance (QA/QC) Supervisor

This role is critical for maintaining quality standards on the Silver Hill Project, covering all stages from initial design review to final handover. The supervisor ensures that every aspect, including materials, processes, and completed work, adheres strictly to approved drawings, specifications, contractual obligations, and relevant Kenyan and international standards. The primary objective is to establish and manage the Project Quality Plan, lead the QA/QC team, and serve as the project's expert on inspections, testing, non-conformance issues, and quality documentation, aiming for a flawless project delivery with minimal rework and high client satisfaction.

1. Develop, implement, and maintain the Project Quality Plan (PQP) in accordance with ISO 9001 and contract requirements.
2. Prepare Inspection and Test Plans (ITPs), method statements, review procedures, checklists, and quality forms for all work packages, defining hold and review points.
3. Ensure quality procedures are updated throughout project phases.
4. Plan and oversee daily site inspections, testing, and verification of work against approved designs and specifications.
5. Manage material approvals, receiving inspections, and sampling for materials like concrete, steel, and finishes.
6. Coordinate with accredited testing laboratories and review test results.
7. Witness critical construction activities such as foundations, concrete pours, structural steel, waterproofing, and MEP installations.
8. Approve or reject work and authorize the release of hold points.
9. Manage the Non-Conformance Report (NCR) process, including raising, tracking, investigating root causes, and verifying close-out.
10. Drive corrective and preventive actions (CAPA) and integrate lessons learned across teams.
11. Proactively escalate systemic quality risks to the project manager with proposed solutions.
12. Plan and lead internal quality audits of site teams, subcontractors, and suppliers.
13. Host and support third-party audits.
14. Ensure compliance with statutory requirements, building codes, and standards (e.g., KEBS, NCA, Eurocodes, British Standards).
15. Pre-qualify and evaluate suppliers and subcontractors based on their quality capabilities.
16. Review subcontractor quality plans and ITPs before work commencement.
17. Monitor subcontractor performance and enforce contractual quality obligations.
18. Maintain comprehensive and traceable quality records, including inspection requests, test certificates, material approvals, NCRs, and calibration records.
19. Manage snagging and de-snagging processes and certify work completion.
20. Compile quality dossiers, as-built records, O&M manuals, and handover documentation.
21. Lead, coach, and evaluate the QA/QC team, allocating inspection resources across the site.
22. Conduct quality inductions, toolbox talks, and training for site staff and subcontractors.
23. Generate weekly and monthly quality reports and present quality performance at project meetings.
24. Collaborate with the Health, Safety, and Environment (HSE) team to foster a culture of quality.

1. Bachelor’s degree in civil, structural, or building engineering.
2. At least 10 years of experience in construction or infrastructure, with a minimum of 5 years in a senior QA/QC role on large-scale projects.
3. Demonstrated experience in developing and implementing Project Quality Plans and ITPs.
4. Proficient knowledge of ISO 9001 quality management systems, with certification as an ISO 9001 Lead Auditor or Internal Auditor.
5. Registration with a relevant professional body, such as the Engineers Board of Kenya or an equivalent.
6. Strong understanding of construction materials testing and inspection methodologies.
7. (Preferred) Professional certifications like ASQ Certified Quality Manager (CMQ/OE), CQA, or Six Sigma Green/Black Belt.
8. (Preferred) Experience in mixed-use, residential, commercial, or infrastructure developments of a similar scale.