Security Supervisor

Centum Investment Company Plc is an investment management and asset management company founded in 1967. This specific role is for Tribus-TSG Limited, a leading security services provider committed to delivering professional, reliable, and customer-focused security solutions.

The Security Supervisor will be responsible for overseeing security operations, managing personnel, and maintaining high service standards for Tribus-TSG Limited. This role involves strategic planning for manpower deployment, ensuring compliance with client requirements, and fostering strong relationships with clients and company leadership. The supervisor will also be key in managing incidents, identifying risks, and preparing comprehensive operational reports to ensure adherence to company policies and security standards.

1. Plan and coordinate security manpower deployment to ensure adequate coverage and compliance with client requirements.
2. Prepare duty rosters, manage shifts, and coordinate officer replacements and redeployments.
3. Monitor attendance, absenteeism, lateness, leave, and overtime, taking corrective action where necessary.
4. Conduct site inspections, roll calls, and manpower audits to ensure officer alertness, discipline, grooming, and performance.
5. Ensure security officers are properly deployed, briefed, and compliant with operational procedures.
6. Supervise and motivate security officers to maintain high standards of discipline and performance.
7. Conduct briefings and provide on-the-job training.
8. Support recruitment, onboarding, induction, performance management, and disciplinary processes.
9. Maintain effective relationships with clients, site management, and company leadership.
10. Manage security incidents, emergencies, and operational challenges through timely response, escalation, and reporting.
11. Identify risks and recommend measures to improve security service delivery.
12. Prepare daily, weekly, and monthly operational reports.
13. Maintain accurate security records, including Occurrence Books, deployment registers, duty rosters, incident reports, and equipment records.
14. Ensure compliance with company policies, client requirements, and applicable security standards.
15. Monitor proper use and accountability of security equipment and resources.

1. Possess a KCSE certificate with a minimum grade of C- (Minus) or equivalent; a higher qualification is an added advantage.
2. Hold a valid PSRA-approved security training certificate.
3. Have a minimum of three (3) years’ experience in security operations, including at least two (2) years in a supervisory role.
4. Demonstrate experience managing security teams in commercial, corporate, retail, industrial, residential, or similar environments.
5. Possess knowledge of manpower planning, rostering, access control, incident management, and emergency response.
6. Exhibit strong communication, report-writing, leadership, and problem-solving skills.
7. Be proficient in Microsoft Word and Excel.
8. Have the ability to work under pressure and respond effectively to operational challenges.
9. Be flexible to work shifts, weekends, and public holidays as required.
10. Demonstrate strong leadership and team management capabilities.
11. Possess excellent security operations management skills.
12. Be proficient in manpower planning and coordination.
13. Have expertise in incident and emergency management.
14. Exhibit strong client relationship management skills.
15. Possess excellent communication and report writing abilities.
16. Demonstrate strong problem-solving and decision-making skills.
17. Uphold discipline and accountability.
18. Maintain integrity and professionalism.
19. Pay close attention to detail.