Credit Officer- Corporate

Mater Misericordiae Hospital is a leading healthcare provider in East and Central Africa, committed to delivering exceptional, compassionate, and Christ-centred healthcare services through an innovative, engaged, and highly competent workforce.

Applications are invited from suitably qualified candidates to fill the position of Credit Officer- Corporate. The hospital is committed to delivering exceptional, compassionate, and Christ-centred healthcare services through an innovative, engaged, and highly competent workforce.

1. Maintain an up-to-date client database as regard to membership lists and operational guidelines.
2. In liaison with admission and registration and billing, ensure that client’s operational guidelines are communicated and strictly followed at all service points.
3. Communicate information on suspended accounts and change of operational guidelines to admissions and registration and billing staff.
4. Check on cover limits for insurance, patients and company-paid patients and obtain/request for extension of cover as required.
5. Where a patient bill has gone beyond the acceptable limit, request for an interim payment from the corporate concerned.
6. Ensure allocations are done for receipts received at all times.
7. Closely monitor patient bills and advice patients/next of kin accordingly.
8. Liaising with billing on returned invoices and dealing with the ones that concern credit control.
9. Send out monthly statements to the client.
10. Ensure that Hospital monies are collected within set terms by achieving monthly collection targets.
11. Obtain documentation guaranteeing payment for all company-paid bills.
12. Organize monthly meeting with corporate clients to reconcile accounts and report progress to the Credit Manager – Corporate.
13. Ensure that client queries are promptly addressed and maintain a filing system for correspondence, with appropriate bring forward arrangement to ensure timely follow up.
14. Review progress on debt collection and make inputs to the setting of new targets.
15. Submit daily collection report and monthly analysis of outstanding items in 120 days to the Credit Manager- Corporate.
16. Provide intelligent information to Credit Manager regarding corporate clients’ perception of Hospital services.
17. Participate in quality improvement initiatives within the department and provide reports as required.

1. Bachelor of Commerce, (Accounting, Finance, Banking, Business Administration or related field.)
2. CPA II or ACCA II
3. 3 Years of relevant experience.
4. High level of accuracy.
5. Supervisory skills and negotiation skills.