Program Manager I, Emergency Response and Recovery, ESARO

Catholic Relief Services (CRS) is an international non-governmental organization supporting relief and development work in over 99 countries globally. CRS programs assist individuals based on need, irrespective of creed, ethnicity, or nationality, and collaborate with local church and non-church partners to implement their initiatives.

As the Emergency Program Manager I, you will oversee and provide technical guidance for the development and execution of emergency response and recovery programs, particularly large and complex projects. Your role ensures that effective systems and processes are in place to deliver high-quality programming, aligning with Catholic Relief Services' mission to support the poor and vulnerable. You will contribute to CRS's capacity by supporting target countries within a specific focus region throughout the emergency program cycle. Your management expertise will be crucial in ensuring CRS delivers high-quality emergency programming and continuously strives to improve the impact of its response and recovery efforts. You will collaborate closely with program offices, partners, and other technical departments (such as WASH, Food Security, Cash, and Shelter) to establish and strengthen program functions, including hazard and risk mapping, response planning, MEAL readiness, and donor communication channels. Additionally, you will support the application of CRS program standards and donor requirements, contribute to readiness learning, and lead rapid response and readiness initiatives for CRS program offices and partners to promote efficient, high-quality, and swift humanitarian humanitarian responses.

1. Provide management, guidance, and technical oversight for all new and existing emergency response and recovery projects throughout their lifecycle, ensuring alignment with CRS quality principles, donor guidelines, and industry best practices.
2. Effectively manage talent for emergency response and recovery programs, supervising staff, fostering positive team dynamics, and supporting staff well-being.
3. Offer coaching, develop tailored individual development plans, and conduct performance management for direct reports.
4. Oversee technical assistance and capacity strengthening activities in emergency response and recovery for staff and partner organizations to enhance program quality and impact.
5. Lead the development of program learning, identifying opportunities for learning, research, and publications in emergency response and recovery, and implementing MEAL policy.
6. Facilitate the dissemination of promising practices and lessons learned to contribute to the agency's knowledge management agenda and ensure the integration of innovations and best practices.
7. Contribute proactively to securing new funding opportunities to expand the program office's emergency response and recovery portfolio, aligning with agency, regional, and PO strategic priorities.
8. Serve as the technical lead and writer for emergency response and recovery proposals, ensuring quality according to agency and donor standards, and contribute to budgeting and staffing plans for proposals.
9. Oversee the identification, assessment, and strengthening of partnerships relevant to emergency response and recovery, ensuring appropriate application of partnership concepts, tools, and approaches.
10. Ensure timely and appropriate project expenditures in line with financial plans and efficient use and stewardship of project material resources.
11. Represent CRS in relevant working groups, clusters, with key donors, and other local stakeholders.

1. Master's Degree in International Development, International Relations, Community Development, or in fields like WASH, shelter, livelihoods, or food security.
2. At least 1 year of working experience in emergency programming, including WASH, shelter, livelihoods, and/or food security programming.
3. Demonstrated MEAL (Monitoring, Evaluation, Accountability, and Learning) skills and experience.
4. Staff management experience and abilities that foster a learning environment.
5. Proficiency in MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, and information management systems.
6. Strong experience in project grants management, including project design, preferably for grants from multiple public donors like the US government and UN.
7. Proven ability to write high-quality technical proposals.
8. Strong analytical and problem-solving skills, with the ability to make sound judgments, decisions, and offer innovative solutions.
9. Excellent relations management abilities, capable of relating to people at all levels internally and externally, with a strategic approach to relationships.
10. Good presentation and facilitation skills.
11. Proactive, resourceful, solutions-oriented, and results-oriented mindset.