M
Telesales Representatives – eMobility
M-KOPA Kenya
Nairobi
Full-time
Banking, Finance & Insurance
Sales
Mid Level
Salary: Open / Negotiable
Posted 2 hours ago
Deadline: Sep 22, 2026About the Company
M-KOPA is a FinTech company founded in 2011, based in Nairobi, Kenya. It makes motorbikes and other mobility products accessible to everyday Kenyans through flexible, customer-first financing.
Job Description
We foster a performance-driven culture where results matter and individuals are empowered to own their numbers. Our Mobility team is on a mission to make motorbikes and other mobility products accessible to everyday Kenyans through flexible, customer-first financing. You’ll be part of a fast-moving commercial team that values persuasion, professionalism, and continuous improvement. This is a hybrid role based at our M-KOPA Mobility HQ. You will be reporting to the Telesales Team Leader – Mobility.
Key Responsibilities
- Initiating outbound calls to prospective customers and pitching M-KOPA Mobility products including motorbikes
- Engaging existing M-KOPA customers to cross-sell additional products tailored to their needs
- Following up on customer commitments to ensure successful sales closure and fulfilment of agreed terms
- Meeting and exceeding conversion and sales targets while maintaining high conversation quality
- Ensuring all calls comply with established quality standards, call scripts, and compliance guidelines
- Maintaining talk time benchmarks to drive productivity and efficient use of calling hours
- Identifying and escalating customer concerns or objections to ensure timely resolution
Requirements
- Bachelor Degree
- 3 years of experience
- Prior call centre or BPO experience
- Strong sales, communication, and persuasion skills
- A results-oriented, self-driven approach with the ability to multitask
- Comfort working with CRM systems
- Working knowledge of Excel and other Microsoft tools
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How to Apply
Job Details
- Function
- Sales
- Industry
- Banking, Finance & Insurance
- Type
- Full-time
- Location
- Nairobi
- Experience
- Mid Level
- Salary
- Open
- Posted
- Jul 22, 2026
- Views
- 6
- Deadline
- Sep 22, 2026