Executive Assistant, Admissions & Marketing Support

Wellington College is a prestigious educational institution located within Tatu City, a visionary urban development project by Rendeavour, Africa's largest urban land developer. Rendeavour focuses on creating sustainable infrastructure, communities, and essential services to support Africa's economic growth.

The Executive Assistant for Admissions and Marketing will report directly to the Head of Marketing and Admissions. This position is crucial for ensuring the smooth and efficient administration and coordination of the entire admissions process. Key aspects include promptly following up on enquiries, maintaining accurate records, ensuring strict compliance with admissions policies and data protection regulations, and actively supporting family engagement initiatives, events, documentation, enrolment activities, and referral programs.

1. Log all new enquiries in Salesforce within 24 hours, maintain accurate family records, and track their progress from enquiry to enrolment.
2. Ensure timely follow-up for all enquiries, applications, and visit requests, sending acknowledgement emails, chasing outstanding actions, and flagging inactive families to the Head of Admissions and Marketing.
3. Coordinate family meetings, Tatu City visits, and admissions events, including scheduling, confirmations, reminders, preparing welcome packs, and recording outcomes.
4. Administer the Sales Agent Referral Scheme by recording referrals from Rendeavour sales staff, tracking applications and deposits, and preparing payment confirmations.
5. Keep the admissions calendar, event RSVP lists, and Founding Family tracker updated.
6. Manage complete application files for each family, checking for completeness, requesting missing documents (birth certificates, passports, school reports, references, medical forms), and confirming receipt of fees and deposits.
7. Assist in preparing and issuing standard admissions correspondence, such as offer letters, acceptance forms, waiting list letters, and Founding Family confirmations, using approved templates.
8. Ensure every applicant file complies with the school’s admissions policy and Wellington College International standards before an offer is made, including references and safeguarding checks.
9. Handle all family and student data in accordance with the Kenya Data Protection Act 2019 and Rendeavour’s data protection procedures, covering consent, secure storage, and retention.
10. Maintain an audit trail of admissions decisions, offers, deposits, and correspondence for internal review or inspection.
11. Track Founding Family place caps, fee discount eligibility, and scholarship deadlines, flagging any deviations from policy before communicating with families.

1. Hold a degree-level qualification or higher.
2. Possess a minimum of 4 years of relevant experience supporting C-Suite management.
3. Demonstrate strong time management skills and the ability to meet deadlines.
4. Exhibit excellent organizational skills and the capacity to multitask effectively.
5. Be proficient in using office software packages, including MS Word, Excel, and PowerPoint.
6. Have experience in collating information and producing high-quality correspondence, reports, and presentations.
7. Maintain a high level of integrity and discretion when handling confidential information.
8. Be capable of completing a high volume of tasks and projects with minimal guidance.
9. Possess a mature, pragmatic, and flexible approach with strong commercial judgment.
10. Be a team player who is also comfortable working autonomously.
11. Have exceptional written and verbal communication skills.
12. Demonstrate good negotiation skills.
13. Pay close attention to detail.
14. Adopt a rigorous and organized approach to work.
15. Be hands-on and ready to take initiative.
16. Exhibit high energy and a result-oriented mindset.
17. Possess a strong work ethic and the ability to work effectively under pressure.
18. Have a desire to live and work in Kenya.