Branch Manager

Absa Bank Kenya PLC is a banking and financial services company founded in 1916, with its main operations in Nairobi, Kenya.

To support delivery of targeted Medical and non-medical business retention and growth as per the set KPIs.

1. Manage relations for all General and Medical business channels at the branch to deliver targeted premium outputs.
2. Spearhead and implement market expansion strategies at the branch.
3. Pipeline business management, quotation processing and transmitting the same within TATs.
4. Draw up and operationalize SLAs with intermediaries for differentiated service delivery.
5. Monitor and adhere to inter-departmental service level standards to ensure smooth running of the branch
6. Renewal follow-up to achieve the targeted renewal retention ratios.
7. Champion cross selling for branch business
8. Coordinate intermediaries’ activities at the branch level
9. Collect market intelligence through research by reading articles, publications, internet, word of mouth and networking daily to keep abreast of market developments.
10. Assess market opportunities with respect to competitor sales sources by remaining in touch with market forces and influencing.
11. Manage knowledge capital by collecting, categorizing, storing, protecting, and distributing the result of market.
12. Debt management as per the debt management standard
13. Manage and control expenditure for travel, events, and promotional items.
14. Plan, assign and allocate funds for events plans, or promotional items requited for brand management through brand management activities as per the structured calendar.
15. Actively keep up to date with relevant knowledge, legislation and developments within the business unit and insurance industry that may have an impact on the business advantage.
16. Coordinate compliance with regulatory requirements for brokers for licensing and on boarding requirements as per ABC third party standards.

1. Degree in Commerce, Insurance, Law, Business Administration
2. At least 8 years in Insurance Sales/or Underwriting
3. Professional qualifications ACII, Diploma in Insurance (UK) or AIIK, Diploma in Insurance (Kenya).