Area Sales Manager – Bancassurance (Mt Kenya and Coast Region)

Absa Bank Kenya PLC is a financial services provider founded in 1916, offering banking and financial services.

Provide specialist advice and support for day-to-day work, to execute predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in Kenya, Uganda, Botswana, Mozambique, TZ (BBT), TZ (NBC). Please get in touch with Reward for details.

1. Act as enabler to the Lead Generators under supervision by providing them with the tools and information to optimize sales
2. Through delegation to the Lead Generators, achieve set annual sales targets. Monitor the performance of the Lead Generators on a daily, weekly, quarterly and annual basis and provide coaching and feedback on how to improve performance
3. Agree individual targets with the team members for products, assets, liabilities and campaigns.
4. Manage daily attendance levels within the team in compliance with the relevant HR policies, including the management and approval of leave within the team.
5. On a daily basis, monitor the movement of the Lead Generators to ensure that planned meetings or activities are being carried out in the field
6. Motivate staff and ensure they are recognized through the Absa Bank PLC recognition schemes
7. Identify training needs of the team and arrange for these needs to be met through on-the-job coaching and formal training
8. Communicate a summary of the training needs to the Regional Sales Managers at least annually.
9. Ensure that the planned learning interventions take place particularly for compulsory training
10. Sit for Lead Generator interviews based on shortlist provided by Regional Sales Managers, HR and Resource Coordinator.
11. Induct new Lead Generators and ensure that they participate in formal induction as well as the compulsory compliance training courses
12. Sit for disciplinary hearings for misconduct or incapacity charges together with HR
13. Ensure that Lead Generators understand the compensation plans in place.
14. Supervise product promotion campaign aspects by distributing material to Lead Generators.
15. Cascade key messages, including training for products to staff members, including training on new application forms
16. Monitor sales performance on a daily, weekly and monthly basis and provide results to the Regional Sales Managers
17. Work with Regional Sales Managers to unlock sales in companies through sales activations and financial trainings
18. Work with the sales teams and Regional Sales Managers to bring leads on new company sign ups
19. Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework and internal Absa Policies and Policy Standards.
20. Understand and manage risks and risk events (incidents) relevant to the role.
21. Ensure accuracy of each new account application, loan document, Barclaycard application and all other customer documents.
22. Achieve operational rigour excellence in all aspects of procedures and processes personally undertaken to ensure green audit.
23. Comply with general Absa operational risk & rigour requirements e.g. Health & Safety standards and security of premises, KYC and anti-money laundering regulations.
24. Effective leave management of LGs in the team to manage branch costs
25. Effective management of reporting of LGs and prompt notification of any unexplained absences
26. Effective exit management
27. Effective management of performance records and use of LG Management tools to monitor performance and sales activities
28. Share knowledge and experience with other Sales Managers in the team.
29. Provider cover for other Sales Managers in case of excessive workload or absence.
30. Share knowledge and experience and best practice with team members, Lead Generators and the broader business
31. Deputize for the Regional Sales Manager when required.
32. Agree annual performance objectives with the Regional Sales Manager, including specific sales targets.
33. Pursue continued improvement in personal development by participating in development programs and training.

1. 5+ Years experience
2. Bachelor Degree
3. Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)