Laptop Sales Person

Sile Communications Ltd is a leading provider of communication and technology solutions across Kenya, dedicated to connecting individuals and businesses with reliable and innovative products. We pride ourselves on delivering exceptional customer service and cutting-edge technology.

As a Laptop Sales Person at Sile Communications Ltd, you will be at the forefront of connecting our valued customers with the perfect computing solutions. This pivotal role involves understanding individual and business needs, showcasing the latest laptop technologies, and ensuring a seamless purchasing experience. You will be an ambassador for our brand, contributing directly to our mission of empowering communities through accessible and innovative technology.

This position offers a stimulating environment where your sales acumen and product knowledge will be highly valued. You will work within a supportive team, continuously learning about new product releases and market trends to stay ahead. We are looking for someone who thrives on achieving targets, building strong customer relationships, and making a tangible impact on our company's growth and customer satisfaction in the vibrant Kitale market.

1. Actively engage with customers to understand their laptop requirements and recommend appropriate products.
2. Conduct product demonstrations, highlighting key features and benefits to potential buyers.
3. Achieve and exceed individual and team sales targets on a consistent basis.
4. Process sales transactions accurately and efficiently, including handling cash, mobile money, and card payments.
5. Maintain an organized, clean, and attractive display of laptops and related accessories.
6. Provide excellent pre-sales and after-sales support, ensuring customer satisfaction and fostering loyalty.
7. Stay updated on new laptop models, specifications, pricing, and competitor offerings.
8. Collaborate with the sales team and management to optimize sales strategies and enhance the overall customer experience.

1. Proven experience in sales, preferably within the electronics, IT, or telecommunications sector.
2. Strong knowledge of laptop hardware, software, operating systems, and common applications.
3. Excellent communication, negotiation, and interpersonal skills with a customer-centric approach.
4. Ability to work independently and as part of a team in a fast-paced retail environment.
5. A diploma or degree in Sales, Marketing, IT, or a related field is an added advantage.
6. Proficiency in using Point of Sale (POS) systems and basic computer applications.
7. Residing in or willing to relocate to Kitale and familiar with the local market dynamics.