OPERATIONS ADMINISTRATOR

Progressive Credit is a financial institution looking for an Operations Administrator to support its day-to-day operational activities and ensure efficient service delivery.

Progressive Credit is looking for a proactive Operations Administrator to support the organization's day-to-day operational activities. The successful candidate will help coordinate operational processes, prepare reports, monitor performance and ensure efficient service delivery within a busy financial institution. The role requires an individual with excellent organizational skills, attention to detail and the ability to work accurately while handling multiple administrative responsibilities.

1. Coordinate daily operational activities and support branch operations.
2. Prepare operational reports, business performance summaries and management documentation.
3. Analyze operational data and identify opportunities for process improvement.
4. Support internal departments with administrative and coordination tasks.
5. Maintain accurate operational records and documentation.
6. Monitor compliance with organizational procedures and internal controls.
7. Assist management with planning, reporting and operational projects.
8. Provide administrative support to improve overall organizational efficiency.

1. Degree or Diploma in Business Administration or another business-related discipline.
2. At least two (2) years of experience working in a Microfinance Institution (MFI) or financial institution.
3. Advanced Microsoft Excel skills for reporting and analysis.
4. Good understanding of financial analysis and report preparation.
5. Excellent communication, negotiation and interpersonal skills.
6. Strong organizational abilities with exceptional attention to detail.
7. Proficiency in Microsoft Office applications.