Product Owner - Commercial Excellence

Greenspoon is Kenya's fastest growing online supermarket, delivering thousands of delicious, healthy, and fresh groceries directly to our customers' homes every day. We are building East Africa's largest online supermarket with exceptional service and quality at an every day price.

This is a senior role, owning one of our 8 product teams. You will own the tools that the commercial team uses to run the business day to day. That covers out-of-stocks, supplier contracts, margins, rebates, promotions, and the products we sell to suppliers (ad slots, featured placements, sponsored listings, promo spots).

1. Supplier contracts. Get every agreement, payment term, listing fee and commitment into one place where we can actually find it. Make renewals and renegotiations easier and more data-driven.
2. Out of stocks. Cut the OOS rate. Build tools that tell the commercial team which SKUs are running low, why, and what to do about it. Forecasting, alerts, supplier follow-ups, substitution rules.
3. Product lifecycle and catalog hygiene. Own how SKUs move through the system, from onboarding a new product through to delisting one that is no longer working. Build the tools that make sure every product is set up properly from day one with clean titles, proper images, accurate pricing, complete descriptions and the right categorisation. Keep the catalog standardised as we grow.
4. Margins. Give the commercial team live visibility on margins by SKU, category, supplier and basket. Help them catch leakage during the month, not at the end of it.
5. Rebates. Track what we are owed, what threshold we are chasing, and what we need to claim. Make sure we collect everything we are due.
6. Promotions. Make it easier to plan, price and measure good promos. Help the team run more of them, with less manual work, and learn which ones actually work.
7. Selling to suppliers. Build the product side of our supplier-facing revenue. Ad slots, featured placements, sponsored listings, promo inventory. Define what we sell, how it is priced, and how the commercial team manages the pipeline. Move us away from one-off deals.

1. 5-10 years work experience in highly demanding role (strategy consulting, investment banking, leadership role in corporate, start-up, scale-up)
2. Previous experience in product teams or a keen interest
3. You have shipped internal tools or operational software before, not just consumer features. Even better if it was for commercial, merchandising, supply chain, pricing or retail media teams
4. A background in e-commerce, marketplaces, retail, logistics, or software for retailers is preferred. Grocery experience is a bonus, not a must
5. You are comfortable with commercial concepts: gross margin, contribution margin, trade terms, listing fees, MOQs, promo mechanics, sell-through, retail media. You can hold your own in a supplier negotiation
6. Technically literate. You can read SQL, sketch a data model, and have a real point of view on how things should be built
7. Comfortable using AI tools to prototype small internal tools yourself. You enjoy connecting data to insight to action, and you fix problems once rather than repeatedly
8. A structural thinker who designs the system that removes a recurring problem, rather than solving it again each time it appears
9. You can make decisions without perfect information, and you own the outcome
10. You listen well, ask good questions, and operate with low ego