Senior Field Sales Executive - Freight Forwarding

CDL, founded in 2003, is a logistics company specializing in freight forwarding and human resources management. It leverages its founder's extensive experience in logistics to provide comprehensive services.

The Senior Field Sales Executive will be responsible for significantly increasing revenue by identifying and securing new clients, nurturing current customer relationships, and broadening the company's market presence. This involves consistent field visits, implementing effective sales strategies, and consistently meeting sales targets. The role also entails promoting various logistics services, preparing quotations, and collaborating with internal teams to ensure smooth service delivery and customer satisfaction.

1. Identify and acquire new customers through various prospecting methods.
2. Develop and maintain a robust sales pipeline.
3. Conduct regular visits to both prospective and existing customers.
4. Promote a range of logistics services including LCL, FCL, airfreight, customs clearance, and transportation.
5. Prepare and follow up on quotations to convert prospects into active customers.
6. Achieve monthly, quarterly, and annual sales and gross profit targets.
7. Expand existing customer accounts and identify opportunities for cross-selling.
8. Negotiate competitive and profitable rates with clients.
9. Cultivate strong relationships with key customers and decision-makers.
10. Prepare customer visit reports and provide regular sales activity updates.
11. Deliver accurate sales forecasts and market feedback to management.
12. Collaborate with Pricing, Operations, Finance, and Customer Service teams for seamless customer onboarding and service delivery.
13. Support the collection of outstanding customer balances within assigned accounts.
14. Monitor customer payment behavior and promptly escalate credit risks.
15. Maintain precise records of prospects, quotations, customer visits, and won business.
16. Professionally represent the company in customer meetings and industry events.
17. Uphold confidentiality and safeguard the company's commercial interests and reputation.

1. Bachelor's Degree in Sales & Marketing, Business Administration, Logistics, Supply Chain Management, or a related field.
2. 3-5 years of sales experience in freight forwarding, logistics, shipping, clearing and forwarding, or a similar B2B environment.
3. Proven track record in field sales and new customer acquisition.
4. Good understanding of LCL, FCL, airfreight, customs clearance, and general logistics services.
5. Demonstrated ability to meet sales targets and convert prospects into customers.
6. Strong sales and business development capabilities.
7. Excellent communication, negotiation, and closing skills.
8. Strong customer relationship management abilities.
9. Good commercial and profitability awareness.
10. Strong networking and prospecting skills.
11. Self-driven and results-oriented mindset.
12. Good planning and time management skills.
13. Strong follow-up and reporting capabilities.
14. Ability to work both independently and as part of a team.
15. High level of professionalism, integrity, and accountability.