Technical Sales Manager (Healthcare)

Summit Recruitment & Search, established in 2009, specializes in recruitment, executive search, outsourcing, and training for companies in Kenya and across East, South, and wider African markets. They have a proven track record in their field across multiple African countries.

The Technical Sales Manager will be responsible for developing and expanding the In Vitro Diagnostics (IVD) and laboratory business by identifying new customers, market segments, and business opportunities. The role involves conducting technical presentations, product demonstrations, and customer training, while providing tailored technical solutions. The manager will build and maintain strong relationships with laboratories, hospitals, and key decision-makers, collaborate on sales strategies, and monitor market trends to achieve monthly, quarterly, and annual sales targets.

1. Develop and expand the In Vitro Diagnostics (IVD) and laboratory business by identifying new customers, market segments, and business opportunities.
2. Conduct technical presentations, product demonstrations, and customer training, providing technical solutions based on laboratory needs.
3. Build and maintain strong relationships with laboratories, hospitals, healthcare institutions, and key decision-makers.
4. Collaborate with the Sales and Marketing team to develop IVD sales strategies and participate in customer visits, exhibitions, and conferences.
5. Monitor customer needs, competitor activities, and emerging laboratory requirements, providing relevant market intelligence to management.
6. Achieve agreed monthly, quarterly, and annual sales targets while actively managing and following up the sales pipeline through to closure.
7. Prepare regular sales reports and maintain accurate records of customer engagements, quotations, opportunities, and sales activities.

1. Hold a Diploma or Bachelor's degree in Medical Laboratory Technology/Medical Laboratory Sciences from a recognized institution.
2. Must be registered with the Kenya Medical Laboratory Technicians and Technologists Board (KMLTTB).
3. Possess a minimum of 4–5 years of experience in IVD sales, preferably at a Sales Manager or senior sales level.
4. Demonstrate a proven track record in IVD and laboratory product sales.
5. Have experience in technical presentations, product demonstrations, and business development.
6. Exhibit strong communication, negotiation, customer relationship management, and commercial skills.