Communications & Marketing Specialist

Fresh Life is founding partner of The Sanergy Collaborative and an award-winning social enterprise dedicated to transforming urban sanitation in fast growing cities in Africa. Operating in Nairobi, Kisumu, and Eldoret, and Lusaka, Zambia, we provide non-sewered, end-to-end sanitation solutions that ensure urban residents living in informal settlements can access dignified sanitation services.

Our work is aligned to SDG 6 and we partner with the government to develop and deliver safe sanitation and waste management for urban residents. Fresh Life has been operational since 2011, and currently serves 300,000 urban residents daily across 4 cities. We safely remove approx. 20,000T of sanitation waste per year, and mitigate 30,000 tons of CO2 equivalent from being released into the atmosphere.

We have built a diverse team of 400+ professionals committed to making sanitation accessible for all. Our work has been recognized globally by the Bill & Melinda Gates Foundation and Fast Company as one of the world’s most innovative organizations doing social good.

We are re-opening this opportunity with a refined focus on elevating Fresh Life’s strategic communications, storytelling, and brand influence.

As we scale across cities and deepen our impact, this role will ensure that how we communicate is as strong as the work we deliver; clear, consistent, and influential across partners, policymakers, funders, and communities.

The Communications & Marketing Specialist will define and drive how Fresh Life is positioned externally and understood internally, translating complex operational work into compelling narratives that build trust, engagement, and action.

1. Strategic Communication & Brand Leadership

• Lead Fresh Life’s communication strategy across all platforms and audiences
• Shape brand voice, messaging, and storytelling
• Drive thought leadership through media engagement and opinion pieces

2. Content, Storytelling & Editorial Excellence

• Develop high-quality content across digital, print, and advocacy platforms
• Translate operational work into compelling narratives and human stories
• Manage editorial standards across all communication outputs

3. Media, Digital & External Engagement

• Manage media relationships and proactive storytelling opportunities
• Oversee digital platforms, campaigns, and online engagement strategies
• Support leadership communication for public engagements

4. Internal Communication & Organisational Alignment

• Lead internal communication initiatives and employee engagement storytelling
• Support cross-functional teams with communication needs
• Strengthen organisational culture through clear, consistent messaging

5. Insight, Measurement & Continuous Improvement

• Track communication impact and performance metrics
• Use insights to refine messaging, campaigns, and strategy
• Drive continuous improvement in communication effectiveness

• At least 5 years’ experience in communications and marketing
• Bachelor’s degree in Communications or a related field
• Strong writing and storytelling skills, with the ability to tailor content for different audiences
• Experience managing digital platforms and social media
• A data-driven mindset, with the ability to track and measure impact
• Strong organisation skills and ability to manage multiple priorities

Added Advantage:

• Experience working with media (local or international)
• Photography, video production, or web management skills

Application Deadline

11th May 2026