Bookshop Manager

The Catholic Diocese of Kitui is located in Kenya's Nairobi metropolitan ecclesiastical region. It encompasses the entirety of Kitui County, covering numerous districts.

The Catholic Diocese of Kitui is seeking a Bookshop Manager to lead the daily operations of its bookshop. This role involves comprehensive management of sales, stock, and customer interactions. The manager will be responsible for maintaining accurate inventory records, overseeing procurement, and ensuring timely restocking of items. A key aspect of the role is liaising with suppliers, publishers, and customers, including diocesan offices, to coordinate ordering, delivery, and stock management. The manager will also be tasked with developing strategies to boost sales and enhance customer engagement, providing supervision and guidance to bookshop staff, and preparing financial reports while managing cash flow to ensure accountability. Additionally, the role involves researching and recommending innovative business solutions to improve service delivery and profitability, all while upholding the Catholic identity and mission of the bookshop.

1. Manage daily bookshop operations, including sales, stock, and customer service.
2. Maintain accurate inventory records, oversee procurement, and ensure timely restocking.
3. Coordinate with suppliers, publishers, and customers for ordering, delivery, and stock management.
4. Develop strategies to increase sales and customer engagement.
5. Supervise, guide, and support bookshop staff performance.
6. Prepare financial reports, manage cash flow, and ensure accountability.
7. Research and recommend innovative business solutions for improved service and profitability.
8. Uphold the Catholic identity and mission of the bookshop.

1. Possess a Diploma in Business Administration.
2. Have experience in purchasing procedures and sourcing books, school supplies, and other merchandise.
3. Demonstrate at least two years of relevant work experience in bookshop management, retail operations, sales, or a related business environment.
4. Exhibit strong ability to effectively plan and organize retail operations to meet objectives.
5. Show remarkable ability to perform consistently under deadline pressure.
6. Possess an in-depth ability to work cooperatively with others.
7. Be conversant with Catholic Social Teachings.