Head – Projects & Facilities Management

At Co-operative Bank of Kenya, our growth is powered by well-executed projects and efficiently managed facilities.

This role will drive the Bank’s new outlets strategy, oversee the effective management of the Bank’s facilities and property portfolio, supervise projects (in liaison with the Bank’s consultants) to successful completion within the shortest period, and lead construction and facilities cost management across new outlets and refurbishments. The successful candidate will also work closely with key internal and external stakeholders to develop and implement cost-reduction and operational efficiency strategies.

1. Lead consultant/contractor/supplier relationship management and monitor contract compliance across all contracts.
2. Ensure effective management of the Bank’s property portfolio, including security and maintenance.
3. Drive standardized architectural standards for bank constructions and embed green practices (e.g., solar power, sensor-automated lighting and air conditioning).
4. Drive improved data center power efficiency (PUE), e.g., virtualization, powering down idle servers, optimized air-cooling.
5. Design cost-effective construction/refurbishment strategies and optimize costs.
6. Enhance verification of consultants’ payment certificates against detailed valuation reports (services and builders’ works).
7. Ensure complete and proper documentation for all ongoing and completed projects (contracts, performance bonds, and other required documentation).
8. Coordinate discussions and meetings with consultants/contractors regarding construction/alterations, in liaison with management.
9. Make budgetary recommendations for construction and refurbishment of premises.
10. Ensure statutory health and safety compliance.
11. Work closely with Marketing and Customer Services to enhance Branch “Look and Feel”.
12. Ensure checking, verification, inspection, valuation, etc. is completed for ALL works before processing supplier payments.
13. Maintain high standards across facilities and premises—preventing losses arising from poor maintenance.
14. Control Capital Expenditure for projects and ensure compliance with agreed budget, timelines, and quality during design and implementation/supervision.
15. Ensure effective implementation of ongoing and new initiatives.
16. Create and sustain a high-performing culture within the department.
17. Monitor internal performance within each spending segment/category.
18. Champion continuous improvement and performance excellence.
19. Ensure strict adherence to all regulations, statutes, standards, and internal processes/procedures per relevant manuals, and comply with applicable external legislation and regulations.

1. Bachelor’s Degree.
2. Successful 5+ year track record in Projects & Facilities Management.
3. Qualification in Civil Engineering, Building Economics, or Architecture.
4. Strategic thinking and strong analytical capability.
5. Superior negotiation and contract management expertise.
6. Excellent communication and stakeholder management skills.
7. Strong leadership and cross-functional coordination ability.
8. Strong relationship-building across the organization.
9. Initiative, personal organization, innovation, teamwork, thoroughness, and integrity.